Companionship
From$19 per hour
$19–$26 per hour · 3-hour minimum visit
A familiar face, regular check-ins, and someone to share the day with.
- Companions
- Wellness check-ins
- Personal shoppers
- Conversation & games
Our services
Four ways we help.
Start with one service or combine them. Minimum booking is three hours; there are no membership fees and no lock-in contract.
All services
Help at home
From$26 per hour
$26–$34 per hour · 3-hour minimum visit
Housekeeping, meals, laundry, and the practical work of keeping a home running.
- Housekeeping
- Meal preparation
- Laundry
- Tech help
Mobility assistance
From$30 per hour
$30–$38 per hour · 3-hour minimum visit
Drives to appointments, travel companionship, and safe movement in and out of the home.
- Drives to appointments
- Travel companionship
- Transfer assistance
- Walker & wheelchair support
Specialized care
From$30 per hour
$30–$38 per hour · 3-hour minimum visit
Dementia, post-hospital recovery, palliative support and overnight attendant care.
- Dementia & Alzheimer's
- Post-hospital recovery
- Overnight attendant care
- Palliative support
Hourly rates for private-pay care in Ottawa and Eastern Ontario. Minimum visit 3 hours. No membership fee and no lock-in contract. Overnight, live-in and statutory holiday rates differ — every figure is confirmed in your written care plan before you commit.
Supported by and working alongside
Rates
What it costs, in plain numbers.
Published rates, no membership fee, no lock-in contract. You get the exact figures for your situation in writing after the free assessment — before you commit to anything.
| Service | Hourly rate | Minimum visit | Typical use |
|---|---|---|---|
| Companionship | $19–$26per hour | 3 hours | 2–3 visits a week |
| Help at home | $26–$34per hour | 3 hours | 1–3 visits a week |
| Mobility assistance | $30–$38per hour | 3 hours | Per appointment |
| Specialized care | $30–$38per hour | 3 hours | Daily, overnight or 24/7 |
Companionship
Loneliness is not a small problem. It is linked to faster cognitive decline, poorer heart health, and higher rates of hospitalisation. A PlugCare companion turns an empty afternoon into a visit worth looking forward to — conversation, a walk, a card game, a trip to the grocery store, or simply someone in the house so the family can breathe.
- Companions
- Wellness check-ins
- Personal shoppers
- Conversation & games
- Walks and outings
Help at home
Most people do not leave their home because of a medical event. They leave because the housework became unmanageable. Help at home is the least glamorous and most effective way to extend independent living — a clean kitchen, a stocked fridge, clean laundry, and a home that is safe to move through.
- Housekeeping
- Meal preparation
- Laundry
- Tech help
- Gardening
- Pet care
Mobility assistance
Giving up the car keys should not mean giving up the life. Our caregivers drive clients to medical appointments, wait through them, take notes, and drive them home — then send the family a summary. For clients who need a steady arm, we assist with transfers, stairs, walkers and wheelchairs.
- Drives to appointments
- Travel companionship
- Transfer assistance
- Walker & wheelchair support
Specialized care
When needs become clinical, the caregiver has to change with them. PlugCare provides Personal Support Workers and, where the care plan requires it, Registered Practical Nurses and Registered Nurses — for dementia and Alzheimer's, Parkinson's, stroke recovery, the fragile weeks after a hospital discharge, and palliative care at home.
- Dementia & Alzheimer's
- Post-hospital recovery
- Overnight attendant care
- Palliative support
- Respite for family
Questions
Answers, before you have to ask.
How quickly can care start?
For most standard requests we can complete the assessment within 2 business days and begin care within 3 to 5 days. Urgent hospital discharges are prioritised — call us and say it is a discharge.
What does it cost, and what is the minimum?
Rates run from $19/hour for companionship to $38/hour for specialized care, depending on the service and the caregiver's qualifications. The minimum booking is 3 hours per visit. There is no membership fee and no lock-in contract. Overnight, live-in and statutory holiday rates differ — the written care plan sets out every number before you commit.
Is any of this covered by government funding or insurance?
In Ontario, publicly funded home care is arranged through Ontario Health atHome, and eligibility and hours are decided by them, not by us. Private home care may also be covered under extended health benefits, veterans' benefits, or a long-term care insurance policy. We will tell you what to ask for, and we will not pretend to know your coverage — check with your plan administrator.
Do we get the same caregiver every visit?
That is the design. You are matched with a primary caregiver, with a named backup introduced in advance for illness and vacation. If the match is not right, tell us and we re-match at no cost.
Can you provide nursing care, not just personal support?
Yes. Where the care plan calls for it we assign Registered Practical Nurses or Registered Nurses — for wound care, medication administration, catheter and ostomy care, and palliative support. Personal Support Workers cannot perform controlled acts, and we will not pretend otherwise.
Not sure what level of care you need?
Neither are most families when they call. That is what the free assessment is for — a nurse tells you honestly what is needed, including when the answer is “less than you think”.